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Enforcement Personnel

Ended
250 Malaysian ringgits
Location 1

Service Description

a) Personal Development • Stress Management in High-Stakes Roles. • Communication Skills: Dealing with Public Complaints. • Conflict Resolution and Negotiation Skills. b) Improving Delivery Services • Professionalism in Enforcement Roles: Ethics and Integrity. • Effective Field Reporting and Record-Keeping. • Leveraging Technology for Better Enforcement. c) Retirement Planning • Budgeting for Retirement: A Step-by-Step Guide. • Wellness Programs: Mental and Physical Health Awareness. • Lifelong Learning and Upskilling for Post-Retirement Careers. Duration: •Each module is designed to run for 1–2 days. • Delivered over 6 months in staggered sessions. Training Methods: •Interactive Workshops. •Case Studies and Role-Playing. •Expert Talks and Panel Discussions. •Group Activities and Simulations. Mode: •Hybrid (In-person and online sessions). Assessments: •Pre- and post-training surveys. •Practical assignments for service delivery modules. •Retirement planning simulation exercises. Implementation and Logistics 1.Venue: Training centers or Local Authority premises. 2.Trainers: Certified trainers in leadership, enforcement, and financial planning. 3.Budget: Include HRDF-claimable modules where applicable. 4.Evaluation Metrics: •Participant feedback forms. •Post-training performance reviews. •Success stories for retirement readiness. This training framework ensures a holistic development approach for all personnel tiers, aligning individual growth with organizational goals.


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5-1-04 (B), D, Vida Business Park, Jalan Bazar U8/100, Bukit Jelutong, 40150 Shah Alam, Selangor

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