General Employees

Service Description

a) Personal Development • Personal Branding: Enhancing Your Professional Image. • Upskilling for Career Growth: IT Skills and Productivity Tools. • Teamwork and Collaboration in the Workplace. b) Improving Delivery Services • Effective Communication and Customer Service. • Workflow Optimization: Process Improvement Techniques. • Digital Competency: Using Tools for Administrative Efficiency. c) Retirement Planning • Building a Retirement Fund: Small Steps to Big Savings. • Health and Wellbeing for Retirement. • Social Engagement and Volunteer Opportunities Post-Retirement. Duration: •Each module is designed to run for 1–2 days. • Delivered over 6 months in staggered sessions. Training Methods: •Interactive Workshops. •Case Studies and Role-Playing. •Expert Talks and Panel Discussions. •Group Activities and Simulations. Mode: •Hybrid (In-person and online sessions). Assessments: •Pre- and post-training surveys. •Practical assignments for service delivery modules. •Retirement planning simulation exercises. Implementation and Logistics 1.Venue: Training centers or Local Authority premises. 2.Trainers: Certified trainers in leadership, enforcement, and financial planning. 3.Budget: Include HRDF-claimable modules where applicable. 4.Evaluation Metrics: •Participant feedback forms. •Post-training performance reviews. •Success stories for retirement readiness. This training framework ensures a holistic development approach for all personnel tiers, aligning individual growth with organizational goals.