Management Personnel

Service Description

a) Personal Development • Leadership Excellence: Emotional Intelligence (EQ) for Leaders. • Decision-Making and Problem-Solving Skills. • Time Management and Productivity Hacks for Managers. b) Improving Delivery Services • Strategic Planning for Public Service. • Stakeholder Engagement and Community Outreach. • Digital Transformation in Local Authorities. • Enhancing Customer Service Standards. c) Retirement Planning • Financial Literacy for Retirement: Investments, EPF, and Savings. • Health and Wellness Planning for Post-Retirement. • Exploring Entrepreneurship Opportunities for Retirees. Duration: •Each module is designed to run for 1–2 days. • Delivered over 6 months in staggered sessions. Training Methods: •Interactive Workshops. •Case Studies and Role-Playing. •Expert Talks and Panel Discussions. •Group Activities and Simulations. Mode: •Hybrid (In-person and online sessions). Assessments: •Pre- and post-training surveys. •Practical assignments for service delivery modules. •Retirement planning simulation exercises. Implementation and Logistics 1.Venue: Training centers or Local Authority premises. 2.Trainers: Certified trainers in leadership, enforcement, and financial planning. 3.Budget: Include HRDF-claimable modules where applicable. 4.Evaluation Metrics: •Participant feedback forms. •Post-training performance reviews. •Success stories for retirement readiness. This training framework ensures a holistic development approach for all personnel tiers, aligning individual growth with organizational goals.